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280 articles found

Payment card being checked against a card recovery bulletin of problem cards

Merchant & POS

What Is a Card Recovery Bulletin (Card Protection Bulletin)?

A Card Recovery Bulletin is a list of problem cards (lost, stolen, expired, over-limit, counterfeit or otherwise flagged) published by card schemes such as Visa or MasterCard. It shows whether a card number is listed on the date of purchase.

Diagram of the chargeback process between cardholder, issuer and acquirer

Chargeback

How to Reduce Chargebacks (For Cardholders)

A chargeback is when a cardholder asks the issuing bank to refund a transaction made without their knowledge. It cannot be prevented entirely, but simple precautions can minimize the risk. Here is how the process works and what cardholders should do.

Close-up photo of a cracked payment card

Credit Card

My Card Is Broken. What Should I Do?

If your card is broken, call your bank's Customer Contact Center to request a renewal. Since the card number usually stays the same after renewal, this is convenient for you. If you'll keep using the card, don't set it to Closed or Cancelled status.

Illustration of voice shopping and mobile payments with Mastercard

Merchant & POS

MasterCard Is Getting Ready for Voice Shopping

Payment systems once meant a physical card and a PIN on a POS device. Digitalization that began with contactless transactions has accelerated with mobile payments, and MasterCard is now working on voice shopping and Soft POS in Turkey.

Diagram illustrating how a POS terminal's floor limit determines offline transaction approval

Merchant & POS

What Is a Floor Limit?

The floor limit is the value held on the POS that determines the maximum amount for which an offline transaction can be approved. It is managed per terminal and can be updated at any time through the POS parameter management system.

Diagram of an alternative payment system routing online card payments through multiple bank virtual POS accounts

E-commerce

What Are Alternative Payment Systems?

Alternative payment systems are services from intermediary companies that use virtual POS accounts in the background to benefit merchants. Law No. 6493 calls them payment institutions. This article compares them with bank virtual POS accounts.

Illustration of a digital receipt delivered through a banking mobile app instead of a paper receipt

Payment Systems

Digital Receipt Era Is Coming...

The BRSA has introduced a regulation to reduce paper use in POS devices. Cardholders who do not want a paper receipt for card purchases will be able to receive and store it digitally, with the rules taking effect in September and December 2023.

Secure Card Reader for PIN with mobile device

Security

What Is a Secure Card Reader for PIN (SCRP)?

A Secure Card Reader for PIN (SCRP) is a multi-function card reader that turns any iOS, Android or Windows device into a payment terminal able to accept chip and contactless payments with PIN.

Diagram of the TR QR Code payment flow between cardholder, issuer, BKM and acquirer

Payment Systems

Why Am I Getting an Error When I Try to Pay with a TR QR Code?

In payment or cash withdrawal transactions, the TR QR Code is generated by the POS or ATM. The card issuing bank must build its systems to read and act on this code. Errors usually stem from mishandling the long and short QR code flows, which are explained here.