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Chargeback
A soft chargeback, also called a retrieval request, is a request for documents about a transaction the cardholder does not recognize. Learn why customers request them, what information merchants should provide, and why a fast response matters.
Credit Card
When we think of a credit card, we picture one printed with the Card Number, Cardholder Name, Expiration Date, and CVV2 information. But what if we told you there is a card with no numbers on it at all? It may sound strange at first, but...
Debit Card
The main difference between embossed debit cards and standard debit cards is that the card number, cardholder name, and expiration date are printed in raised, embossed format rather than flat.
HSM & Security
Non-face-to-face transactions in which the cardholder authorizes the merchant to store card data, and the merchant uses that stored data to carry out the transaction, are called Credential-on-File (CoF) transactions.
ISO 8583
F124 (Private Additional Data) contains additional information specific to the transaction, such as Card Update Failure Code and Status, cardholder name in money transfers, and keys in network management messages.
Merchant & POS
A surcharge is a fee, charge, or tax added to the cost of a good or service. In payment systems, it refers to adding the merchant's transaction commission to the cash sale amount on credit card transactions, resulting in a higher charge.
Chargeback
A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.
Merchant & POS
In daily credit card purchases, the POS produces two receipts: the Customer Copy and the Merchant Copy. The cardholder gets the customer copy; the merchant keeps its own copy by law.
Merchant & POS
An imprinter is the name given to devices that transfer all the information embossed on a credit card onto a paper sales receipt. Before POS terminals, it was commonly used by merchants for authorization transactions.
EMV
The Visa EAS Server (Extended Access Service) is a server used in Visa’s authentication infrastructure. It was developed to run the cardholder authentication process securely between banks and the Visa network, particularly within Visa Secure (3-D Secure 2.x).
Merchant & POS
3D Secure is short for Three Domain Secure (Issuer Domain, the Interoperability Domain and the Acquirer Domain), used to increase security in online transactions. Known to cardholders as 3D Secure, these systems are given unique names by payment schemes (MasterCard, Visa, etc.).
Merchant & POS
Visa's Merchant Data Standards Manual covers classification, identification and data standard requirements for merchants, payment facilitators and marketplaces, including merchant naming, location and MCC rules. Here is what it contains and where to find it.