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Illustration of the compliance process between merchant bank and issuer in card payments

Chargeback

What Is Compliance (Regulatory Compliance)?

Compliance means adherence to card scheme rules. Outside chargebacks, it is how a bank that loses money because card payment organization rules were broken recovers that amount from the party that caused the loss.

Illustration of the benefits credit cards provide to cardholders

Credit Card

What benefits do credit cards provide to cardholders?

Many people who appear as credit card victims in the news and on social media run into trouble because they think their credit limit is unlimited and forget it must eventually be repaid. A credit card is the best payment instrument, if you know how to use it.

Diagram explaining the MCC merchant category code field in ISO 8583 messages

ISO 8583

ISO 8583 Field Descriptions (F18)

F18-MERCHANT TYPE: This is the merchant's category code (MCC) information. It must contain values from the Mastercard or Visa MCC Code list. It is a 4-digit numeric value. For ATM transactions, MCC code 6011 should be sent. The role of MCC in authorization...

Merchant choosing between a bank POS and a virtual POS service

Merchant & POS

Is it mandatory to work with a bank to get a POS terminal?

The answer depends on the type of POS terminal. A physical POS (GPRS, Dial-Up, IP, or cash-register POS) requires working with a bank. A virtual POS can also be obtained from a payment institution without a separate bank agreement.

Diagram showing different types of POS terminals used for card payments

Merchant & POS

What Is a POS (Point of Sale)?

Virtual or electronic authorization devices connected to a bank, used by merchants to accept card payments. The term comes from the English phrase Point of Sale. Covers POS types by communication method, their advantages, who can use one, and the transactions a POS can perform.

Illustration representing a mail order card payment transaction

Merchant & POS

What is a Mail Order transaction?

Mail Order (Mail Order/Telephone Order) is a transaction made by selecting the Mail Order option on a POS or through the virtual POS interface, entering the card number, expiration date, and CVV2. It is typically used when the cardholder is not present.

Issuer data and BIN definitions on POS terminals

Merchant & POS

Why Are Issuer Data Definitions Important?

The most important part of issuer data definitions is that they are built around your own bank's or institution's developments and application flows. Missing BINs can break installments, rewards and routing on POS devices.

Credit card limit reduction illustration

Credit Card

Can My Credit Card Limit Be Reduced Without My Permission?

Yes. Your credit card limit can be reduced without your permission and approval. Banks may set a lower limit as a result of updates based on a person's economic and social situation, credit score and similar information.

Credit card limit and over-limit spending illustration

Credit Card

Do I Pay an Extra Fee If I Exceed My Credit Card Limit?

If you exceed your limit by no more than 20% and close it in the next statement period, no more than twice a calendar year, only contractual interest is charged on the excess amount. You pay no additional fee.

Consumer Protection Law No. 6502 illustration

Laws & Regulations

What Is Consumer Protection Law No. 6502?

Law No. 6502 on Consumer Protection aims to protect consumers' health, safety and economic interests, compensate their losses and inform them. It covers all consumer transactions and practices aimed at consumers.