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Payment card being swiped on a tampered POS device in a credit card fraud scheme

Credit Card

A New Method in Credit Card Fraud!!

Credit card fraud keeps changing form, but the aim is always to trick the cardholder into giving up card details. Fraudsters posing as delivery couriers now copy cards on modified POS devices. Here is how the scam works and how to protect yourself.

Illustration of recurring payments and automatic card collection for subscription businesses

Merchant & POS

Key Points to Watch for in Recurring Payments

Winning customers is one of the most important things in business, but keeping them satisfied matters just as much. If you collect payments at regular intervals, such as monthly, these tips will help you improve the success rate of recurring collections.

Diagram illustrating the soft chargeback retrieval request process between cardholder, issuer and merchant

Chargeback

What Is a Soft Chargeback?

A soft chargeback, also called a retrieval request, is a request for documents about a transaction the cardholder does not recognize. Learn why customers request them, what information merchants should provide, and why a fast response matters.

Illustration representing payment instruments such as cards and mobile devices

Payment Institutions & E-Money

What is a payment instrument?

Law No. 6493 on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions defines a payment instrument as a personalized device such as a card, mobile phone, or password.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

Illustration representing the products and services KKB offers directly to its member institutions

Credit Card

What Products and Services Does KKB Offer Directly to Members?

KKB was established, under banking law, to enable the exchange of all kinds of information and documents among at least five banks, and it also shares credit information about customers. The Credit Bureau of Turkey also serves deposit banks, participation banks, financial institutions, and more.

Check-out button on an online payment screen

Security

What is Check Out?

In online shopping, converting product browsing into a completed sale after a customer visits your site is just as critical. The amount of purchases abandoned due to friction in the online buying process often exceeds successful sales.

Courier handing a package to a customer for cash-on-delivery payment

Merchant & POS

What Is Cash on Delivery?

Cash on delivery means paying for an online order at the moment of delivery, usually in cash, though some e-commerce sites also accept card payment at the door. It boosts sales and builds trust, but carries risks like missing POS terminals and refused deliveries.

Illustration for a glossary of cryptocurrency terms such as Bitcoin, blockchain and mining

Cryptocurrency

What Are the Terms Used in the Cryptocurrency World?

Cryptocurrencies are becoming part of everyday life and are expected to compete seriously with card payments. This glossary explains the key crypto terms, from address, altcoin and arbitrage to halving, mining, proof of stake and stop-loss.

Architecture of 3DS 1.0 compared with 3DS 2.0, showing the issuer, interoperability and acquirer domains

Security

What Is 3D Secure 2.0?

Before 3D Secure 2.0, let's explain what 3D Secure is. 3D Secure is a two-layer payment authentication system that protects both the cardholder and the merchant in online payments. First released by Visa in 1999, it was later adopted by other card schemes…

Illustration of data leakage channels and risks leading to fraud

Fraud

What are data leakage frauds?

Data leakage is the intentional or accidental exposure of sensitive data through any channel where it is stored, processed or transmitted. This post covers its three main causes and the DLP solutions used to prevent it.