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"Cash Withdrawal"

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Photo of the Central Bank letter asking banks not to load 200 TL banknotes into ATMs

ATM

Is It Forbidden to Load 200 TL Notes into ATMs?

In a letter to banks as part of the fight against inflation, the CBRT asked them to stock small-denomination banknotes in ATMs instead of 200 TL notes. Is this a ban or a recommendation, and what are the operational consequences for ATMs and banks?

Diagram of an e-money institution and the services it can provide under Law No. 6493

Payment Institutions & E-Money

What Is an E-Money Institution? Which Services Can It Provide Under Law No. 6493?

The Law defines e-money as monetary value issued in exchange for funds accepted by the issuer, stored electronically, used for payment transactions and accepted as a payment instrument by persons other than the issuer. This post explains e-money institutions and the services they may provide.

POS terminal device used to process chip card payments

Merchant & POS

What is Application Usage Control (AUC)?

AUC (Application Usage Control) specifies restrictions that limit an application by geography or by specific transaction types. It is a 2-byte data element in Tag 9F07. If present, the terminal performs checks such as whether the transaction is at an ATM.

ATM machine with cash dispenser and receipt printer

ATM

What Is an ATM?

ATM stands for Automated Teller Machine, an electronic device that lets customers carry out account transactions with or without a card. It was invented in 1960 by John Shepherd-Barron. The first ATM in Turkey was installed in 1982.

Illustration representing communication protocols used in POS payment systems

Merchant & POS

What Are POS Sub-Protocols and Their Use Cases in Turkey?

In payment systems, every exchange between POS devices and bank or payment institution systems runs on a specific messaging standard, generally based on ISO 8583. However, each country, bank, or switch network defines its own version of this standard.

Diagram of the TR QR Code payment flow between cardholder, issuer, BKM and acquirer

Payment Systems

Why Am I Getting an Error When I Try to Pay with a TR QR Code?

In payment or cash withdrawal transactions, the TR QR Code is generated by the POS or ATM. The card issuing bank must build its systems to read and act on this code. Errors usually stem from mishandling the long and short QR code flows, which are explained here.

Illustration representing the chargeback and dispute process in card payments

Chargeback

What Are the Domestic Exceptions to Chargeback Rules?

A chargeback is the refund of an amount paid by credit card to the cardholder's card when the purchased goods or services were not received, or when a transaction was not actually carried out by the cardholder.

European Payments Initiative (EPI) overview graphic

Payment System Institutions

What is EPI (European Payments Initiative)?

The European Payments Initiative (EPI), formerly known as PEPSI, is an ECB-backed payment integration initiative aiming to build a pan-European payment system and interbank network to rival Mastercard and Visa. Its founding members include BBVA, BNP Paribas, CaixaBank, Commerzbank and others.

Illustration explaining how post-purchase installment conversion works for credit card payments

Credit Card

What Is Post-Purchase Installment Conversion?

Post-purchase installment conversion lets credit card purchases and cash withdrawals be split into installments afterward for a fee. See the rules and limits banks apply.