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Unattended self-service POS terminal used for card payments

Merchant & POS

What Is an Unattended POS?

Unattended POS is a type of POS that is not managed by merchant staff and is triggered by the customer in self-service services. Its use has increased further with the rise of mobile payments.

Diagram showing different types of POS terminals used for card payments

Merchant & POS

What Is a POS (Point of Sale)?

Virtual or electronic authorization devices connected to a bank, used by merchants to accept card payments. The term comes from the English phrase Point of Sale. Covers POS types by communication method, their advantages, who can use one, and the transactions a POS can perform.

Contactless card payment at a POS terminal, illustrating the increased PIN-free transaction limit of 2,500 TL

Payment Systems

PIN-Free Contactless Payment Limit Rises to 2,500 TL

An official BRSA letter to banks announced an update to the PIN-free contactless payment limit. From January 15, 2026, contactless payments of up to 2,500 TL can be made without entering a PIN, up from the current 1,500 TL.

Diagram illustrating the ISO/IEC 14443 contactless card communication standard

HCE

What Is the ISO/IEC 14443 Standard?

An international standard that defines proximity cards used in Near Field Communication (NFC) and the protocols used to communicate with them. It has 4 parts; Part 4 covers NFC and HCE operations.

Illustration representing digital payment methods such as cards and mobile wallets

Merchant & POS

What is Digital Payment?

Payments made over the internet are called digital payments. Card payments, cryptocurrency, and online banking transfers all fall within the scope of digital payment, along with mobile wallets and QR code payments.

Illustration representing the Card Protection Plan (CPP)

Security

What is CPP (Card Protection Plan)?

Credit cards are one of the most important payment instruments in daily life. As technology advances and mobile payments and ATMs handle nearly all transactions, credit card fraud is also diversifying and increasing.

Close-up photo of a cracked payment card

Credit Card

My Card Is Broken. What Should I Do?

If your card is broken, call your bank's Customer Contact Center to request a renewal. Since the card number usually stays the same after renewal, this is convenient for you. If you'll keep using the card, don't set it to Closed or Cancelled status.

Starling Bank vertical credit card design

Credit Card

Vertical Revolution in Credit Cards

The payment card industry is arguably the sector most affected by technology and the quickest to adapt new developments. With mobile devices, payment systems have changed a lot - we now prefer using our credit cards virtually rather than physically.

Illustration of an AI-based payment agent making payments automatically on behalf of a user

Payment Systems

What Are AI-Based Payment Agents?

Digitalization keeps changing the speed and shape of payments. AI-based payment agents pay on their own within user-defined limits and rules, completing transactions without the user initiating any action. This post explains how they work and what to watch for.

Diagram illustrating the PIN Change/Unblock command process

EMV

What Is Pin Change/Unblock?

The Pin Change/Unblock command is used after card issuance to let the issuer remove a card's PIN block, or instantly change the reference PIN and remove its block, as well.