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Card refund receipt standards illustration

Merchant & POS

What Are the Standards for Refund Receipts?

Cardholders may request a refund through the merchant for POS transactions due to wrong deliveries, returned goods and similar reasons. Here is the information a refund receipt must contain, including extra fields for e-commerce.

Diagram illustrating TCR (Transaction Record Component) packets used in payment clearing and settlement files

Payment Systems

What Is TCR (Transaction Record Component)?

TCR stands for Transaction Record Component, the packets that carry transaction information in a clearing system. Transaction types in a clearing file are distinguished by transaction code and usage code values, and this data is sent inside TCR packets.

Deutsche Bank Tarjeta Calma credit card featuring dynamic CVV technology

Credit Card

Deutsche Bank produces a card with a CVV that changes every 4 hours

Germany-based Deutsche Bank is launching a new credit card in Spain with a dynamic CVV code that changes every four hours, to make online shopping more secure. Deutsche Bank partnered with Mastercard and Idemia for the new card, launched under the Tarjeta Calma brand.

Illustration for a glossary of cryptocurrency terms such as Bitcoin, blockchain and mining

Cryptocurrency

What Are the Terms Used in the Cryptocurrency World?

Cryptocurrencies are becoming part of everyday life and are expected to compete seriously with card payments. This glossary explains the key crypto terms, from address, altcoin and arbitrage to halving, mining, proof of stake and stop-loss.

Illustration of voice shopping and mobile payments with Mastercard

Merchant & POS

MasterCard Is Getting Ready for Voice Shopping

Payment systems once meant a physical card and a PIN on a POS device. Digitalization that began with contactless transactions has accelerated with mobile payments, and MasterCard is now working on voice shopping and Soft POS in Turkey.

Table of merchant sectors where offline transactions are restricted

Merchant & POS

In Which Sectors Can Offline Transactions Not Be Performed?

An offline transaction is one approved by the card and the POS themselves, without going to any system (the card's bank or the POS's bank), when a chip card transaction is made at a POS. For this reason, some sectors considered risky are restricted.

Illustration symbolizing the shift from search engines to AI-driven decision engines in online shopping

Payment Systems

Agentic Commerce Series - Part 2

If users start describing their needs instead of searching for products, one of the internet economy's most fundamental habits could change.

Diagram comparing the refund and chargeback processes

Merchant & POS

Is There a Difference Between Refund and Chargeback?

Let's first look at chargeback and refund: a chargeback returns the amount paid to a credit card when goods or services are not received, or when transactions not made by the cardholder are detected.

Illustration of ways merchants can reduce chargebacks on card transactions

Chargeback

How to Reduce Chargebacks (For Merchants)

Chargeback is inherent to card transactions, so it may be impossible to prevent entirely, but taking precautions keeps the risk to a minimum. Here are the key points merchants should pay attention to in order to reduce chargebacks.