Skip to content

Search

"merchant bank"

244 articles found

Credit card being presented at a POS terminal for a pre-authorization transaction

Merchant & POS

Is a Card Required for a Pre-Authorization Transaction?

Whether a card is required for a pre-authorization transaction depends on the type of POS used. On a physical POS, the card must be swiped or inserted to start the transaction. On a virtual POS, entering the card details manually is enough.

Illustration representing credit card fraud and online payment security risks

Fraud

What is Fraud? What are the Types of Fraud?

With the growth of credit and debit card usage and rising e-commerce transaction volumes, there has been a serious increase in exploiting user negligence to harm customers. Fraud means using someone else's card at a merchant or ATM to gain unjust profit.

Payment card with an EMV chip

Clearing

What is Chip Condition Code?

Chip Condition Code is a code carried in the F60 (Additional Data) DE14 field during clearing that shows the chip read status. The possible values and their descriptions are listed below.

Illustration of ways merchants can reduce chargebacks on card transactions

Chargeback

How to Reduce Chargebacks (For Merchants)

Chargeback is inherent to card transactions, so it may be impossible to prevent entirely, but taking precautions keeps the risk to a minimum. Here are the key points merchants should pay attention to in order to reduce chargebacks.

Diagram illustrating the soft chargeback retrieval request process between cardholder, issuer and merchant

Chargeback

What Is a Soft Chargeback?

A soft chargeback, also called a retrieval request, is a request for documents about a transaction the cardholder does not recognize. Learn why customers request them, what information merchants should provide, and why a fast response matters.

GO Secure Payment logo

Merchant & POS

What Is Secure Payment (GO)?

GO Secure Payment is a system developed by BKM that verifies cardholders using a one-time password (OTP) during online purchases made with TROY cards, providing banks with a secure verification platform without needing to store card data.

Virtual POS online card payment illustration

Merchant & POS

What Are the Benefits of a Virtual POS for Merchants?

A virtual POS is a payment platform that enables online payments by credit or debit card. Banks also give merchants interfaces for mail order, pre-authorization, cancellations and refunds.

Illustration of the Alipay super app connecting payments, merchants and financial services

Closed-Loop Payments

Alipay: Payment System or Digital Economy? | Closed-Loop Payments #5

Is Alipay a payment system, or a digital economy? In the previous post we discussed how Starbucks shows that payment systems can evolve into a different structure. At first the goal was to make payment easier for the customer. As the system grew, loyalty programs...

Credit card reward points campaign expiry illustration

Credit Card

How Should We Approach Time-Limited Campaigns? (2)

Ali joined a bank's “shop 4 times at merchant X and earn Y TL” campaign. Fifteen days after being told 40 TL had been loaded onto his card, the merchant told him he had no points left. Here is what went wrong.