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Payment POS terminal reading a bank card at a merchant counter

Payment Systems

Beware of Inefficient POS Terminals and Lines!

Why do institutions track inefficient POS terminals and lines? This post looks at the costs they create, such as device purchases, field service and software fees, and how to deal with merchants that generate little turnover.

Screenshot illustrating a prepaid card and its features

Credit Card

What is a prepaid card?

A prepaid card is a customized card, with or without a chip, not linked to a bank account and without a credit limit like credit cards, letting you spend only the amount loaded onto it.

Prepaid debit card not linked to a bank account

Debit Card

What Is a Prepaid Debit Card?

A prepaid card is a customized card that is not linked to a bank account and has no credit limit like a credit card - you can spend only up to the amount loaded onto it. Prepaid cards function just like a bank card or credit card.

Embossed debit card with raised card number and cardholder name

Debit Card

What is an embossed debit card?

The main difference between embossed debit cards and standard debit cards is that the card number, cardholder name, and expiration date are printed in raised, embossed format rather than flat.

Diagram illustrating the soft chargeback retrieval request process between cardholder, issuer and merchant

Chargeback

What Is a Soft Chargeback?

A soft chargeback, also called a retrieval request, is a request for documents about a transaction the cardholder does not recognize. Learn why customers request them, what information merchants should provide, and why a fast response matters.

POS terminal software version update process diagram

Merchant & POS

How is a software version uploaded to a POS terminal?

To upload a version to a POS, the software on the POS and the authorization system on the bank side must support it. Version upload to a POS can be done manually on the device itself, or via a remote upload request.

Illustration of a card present transaction being processed at a POS terminal

Security

What is a CP (Card Present) Transaction?

A CP transaction refers to a card transaction in which the card and cardholder are physically present at the location. Card Present transactions occur when the card's magnetic stripe or chip data is read by a POS terminal or ATM, or via contactless.

Check-out button on an online payment screen

Security

What is Check Out?

In online shopping, converting product browsing into a completed sale after a customer visits your site is just as critical. The amount of purchases abandoned due to friction in the online buying process often exceeds successful sales.

Table of ISO 8583 response codes that trigger card capture

Merchant & POS

What Are the Card Capture Error Codes?

Response codes returned on payment transactions are critical for managing next steps. Curious which error codes trigger card capture? Under ISO 8583, codes 04, 07, 33, 34, 36, 38, 41 and 43 all result in the card being captured.