Skip to content

Search

"End of Day"

80 articles found

Example of a POS transaction receipt (slip)

Merchant & POS

Don't Dismiss the POS Receipt

In daily credit card purchases, the POS produces two receipts: the Customer Copy and the Merchant Copy. The cardholder gets the customer copy; the merchant keeps its own copy by law.

Diagram illustrating the types of chargeback disputes in card payments

Chargeback

What are the chargeback dispute types?

A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.

Diagram showing how offline transactions are relayed from the POS to the card bank

Merchant & POS

How Do Offline Transactions Reach the Card and POS Bank?

In chip transactions made with a credit card via POS, the transaction amount is approved by the card and POS based on parameters on the card and POS, without going to the card bank or POS bank. These are called offline transactions.

Diagram illustrating ISO 8583 Field 12 local transaction time

ISO 8583

ISO 8583 Field Descriptions (F12)

DE 12-TIME, LOCAL TRANSACTION: the local time at which the transaction took place at the point of transaction (ATM, POS). 6 digits, hhmmss format. F12 differs from F7 (Transmission Date and Time).

Diagram illustrating how parameters such as BIN lists and keys are loaded onto a POS terminal

Merchant & POS

What Does Loading Parameters onto a POS Mean?

Loading parameters onto a POS transfers BIN lists, key data, and refund/cancellation authorizations from the management system onto the terminal. Learn how and when it happens.

Illustration showing the difference between a cancellation and a refund transaction

Merchant & POS

What Is a Cancellation (Void) and a Refund?

Credit card transactions made via POS sometimes need to be reversed. These are called a cancellation (void) or a refund. What's the difference, and when does each apply?

Diagram showing different types of POS terminals used for card payments

Merchant & POS

What Is a POS (Point of Sale)?

Virtual or electronic authorization devices connected to a bank, used by merchants to accept card payments. The term comes from the English phrase Point of Sale. Covers POS types by communication method, their advantages, who can use one, and the transactions a POS can perform.

POS terminal software version update process diagram

Merchant & POS

How is a software version uploaded to a POS terminal?

To upload a version to a POS, the software on the POS and the authorization system on the bank side must support it. Version upload to a POS can be done manually on the device itself, or via a remote upload request.

POS terminal device used for processing card transactions

Online & Authorization

Response Codes That Can Be Received in Offline Transactions

Below are the possible response code values for offline transactions and their explanations: Response Code / Explanation - Y1: Approved offline, Z1: Declined offline, Y2: Approved after referral, and more.

Diagram illustrating how a POS terminal's floor limit determines offline transaction approval

Merchant & POS

What Is a Floor Limit?

The floor limit is the value held on the POS that determines the maximum amount for which an offline transaction can be approved. It is managed per terminal and can be updated at any time through the POS parameter management system.

Diagram illustrating the early hold release process for merchants

Merchant & POS

What Is Early Hold Release?

Early Hold Release is a solution that allows merchants operating under a holdback arrangement to access their turnover held in the hold account when they need cash, before the holdback period ends. Merchants can work with banks under 3 different terms.