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Diagram illustrating ISO 8583 field F23, the card sequence number

ISO 8583

ISO 8583 Field Descriptions (F23)

F23 - CARD SEQUENCE NUMBER: Information used to distinguish cards sharing the same card number. For example, the Card Sequence Number is incremented by 1 when a card is renewed. In an authorization transaction, if the F22 value is '05x'...

Illustration representing an installment mail order card transaction

Merchant & POS

Is an installment Mail Order transaction possible?

A reader asked whether installment mail order transactions are still possible, and whether a card limit equal only to the installment amount is enough. This article shares the answer.

Zone Working Key PIN encryption between banks

HSM & Security

What Is ZWK (Zone Working Key)?

ZWK stands for Zone Working Key. It encrypts the PIN so that it can travel securely between different financial institutions, such as the acquiring bank and the issuing bank.

American Express chargeback reason codes list from the Chargeback and Exception Processing Guide

Chargeback

What Are the American Express Chargeback Reason Codes?

Chargeback reason codes vary by card scheme. The Amex chargeback reason codes and their descriptions are listed below: American Express Chargeback Reason Codes A01 The charge you submitted did not receive a valid authorization approval code for the amount...

Illustration of a digital receipt delivered through a banking mobile app instead of a paper receipt

Payment Systems

Digital Receipt Era Is Coming...

The BRSA has introduced a regulation to reduce paper use in POS devices. Cardholders who do not want a paper receipt for card purchases will be able to receive and store it digitally, with the rules taking effect in September and December 2023.

Diagram illustrating the Remote Key Loading (RKL) process

ATM

What Is RKL (Remote Key Loading)?

RKL is the process of distributing a TMK (Terminal Master Key) to each terminal from a central point. It is used to remotely load keys onto POS and ATM devices, loading TMKs onto an ATM's keypad or activating them on a POS.

Illustration representing a mail order card payment transaction

Merchant & POS

What is a Mail Order transaction?

Mail Order (Mail Order/Telephone Order) is a transaction made by selecting the Mail Order option on a POS or through the virtual POS interface, entering the card number, expiration date, and CVV2. It is typically used when the cardholder is not present.