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Illustration of customer-based contactless card limit management

Payment Systems

Can a Card's Contactless Limit Be Managed on a Per-Customer Basis?

Contactless payment has greatly improved the user experience, yet its fixed transaction limit is a common complaint. Can this limit be managed dynamically per customer? This post covers the current situation, technical and regulatory requirements and the outlook.

Diagram illustrating the types of chargeback disputes in card payments

Chargeback

What are the chargeback dispute types?

A chargeback is a dispute raised against a card transaction when the cardholder did not make it or does not recall it. The dispute types vary depending on the situation; let's look at them.

Account Information Service Provider concept icon

Payment Systems

What are Account Information Service Providers?

Digital Account Checking underpins many innovative banking and FinTech services. In most cases, it is performed by Account Information Service Providers, which supply data from customers' online bank accounts to other banks and third-party providers.

ATM machine with cash dispenser and receipt printer

ATM

What Is an ATM?

ATM stands for Automated Teller Machine, an electronic device that lets customers carry out account transactions with or without a card. It was invented in 1960 by John Shepherd-Barron. The first ATM in Turkey was installed in 1982.

Example of a 3D Secure verification screen displaying a Personal Assurance Message

Security

What is PAM (Personal Assurance Message)?

PAM (Personal Assurance Message) is a message that users set up for 3D Secure transactions. It appears on the password screen during checkout and confirms to the user that the screen truly comes from their own bank.

Illustration representing credit information sharing among institutions in the Credit Reference System (KRS)

Credit Card

What Is KRS (Credit Reference System)?

The Credit Reference System (KRS) is an information sharing system that, using modern methods, enables detailed information about individual credit product customers to be shared among KKB member institutions, in order to determine the risk factor…

Dictionary and glossary book representing payment systems terminology

Merchant & POS

Terms that should be in your payment systems glossary

Below are the definitions of the cornerstone terms of payment systems, as established by the Banks Association of Turkey (TBB): debit card, credit card, merchant, cardholder, and more.

Illustration representing an AI agent making a payment

Agentic Commerce

Agentic Commerce Series – Part 4

Are We Ready to Give an AI Agent the Authority to Make Payments? Having long looked at complaint and dispute processes in payment systems, I think granting an agent payment authority is far different from research or product selection.

Online mail order payment form being filled out on a laptop

Merchant & POS

What is the risk of mail order transactions for merchants?

Mail order transactions are preferred by cardholders because they only block the card limit by the installment amount, creating a sales opportunity for merchants. But is the remaining balance guaranteed?

QR code payment being scanned with a smartphone at a point of sale

Laws & Regulations

The 'TR QR Code' Era in Payment Systems

The Regulation on the Generation and Use of TR QR Code in Payment Systems sets the standards for QR codes in payment services. The Central Bank has taken the first step by drafting rules for a common QR code structure.