ATM
What Should We Pay Attention to When Using an ATM?
Because the ATM is the channel where customers physically handle cash, fraud cases happen there very often. Here are the precautions you can take to use ATMs safely.
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ATM
My Money Got Stuck in the ATM, What Should I Do?
Everyone has probably felt the fear of money getting stuck in an ATM while making a deposit. What causes this to happen? It is not a very common occurrence, but it can happen if you do not pay attention to a few important points.
ISO 8583
ISO 8583 Field Descriptions (F60)
F60-ADVICE REASON CODE: Used to indicate the specific purpose of an advice/reversal message. It is 60 characters long.
ISO 8583
ISO 8583 Field Descriptions (F37)
F37-RETRIEVAL REFERENCE NUMBER is a code generated by the bank that initiates a transaction, used to uniquely track it. It is a 12-character alphanumeric value.
ISO 8583
ISO 8583 Field Descriptions (F12)
DE 12-TIME, LOCAL TRANSACTION: the local time at which the transaction took place at the point of transaction (ATM, POS). 6 digits, hhmmss format. F12 differs from F7 (Transmission Date and Time).
ISO 8583
ISO 8583 Field Descriptions (F11)
DE 11 - SYSTEMS TRACE AUDIT NUMBER: A 6-digit unique numeric value generated by the message originator, enabling unique tracking of the transaction. How is STAN generated?
ISO 8583
ISO 8583 Field Descriptions (F7)
F7 - TRANSMISSION DATE AND TIME: the field containing the moment the initiating party started the transaction. It is a 10-character numeric value in MMDDhhmmss format.
Merchant & POS
What Does Loading Parameters onto a POS Mean?
Loading parameters onto a POS transfers BIN lists, key data, and refund/cancellation authorizations from the management system onto the terminal. Learn how and when it happens.
ISO 8583
ISO 8583 Field Descriptions (F38)
DE 38 (AUTHORIZATION IDENTIFICATION RESPONSE) is the authorization code generated when a transaction is approved. It is alphanumeric, 6 characters long, and left empty for declined transactions.
Credit Card
My Card Is Broken. What Should I Do?
If your card is broken, call your bank's Customer Contact Center to request a renewal. Since the card number usually stays the same after renewal, this is convenient for you. If you'll keep using the card, don't set it to Closed or Cancelled status.
Merchant & POS
What Is a POS (Point of Sale)?
Virtual or electronic authorization devices connected to a bank, used by merchants to accept card payments. The term comes from the English phrase Point of Sale. Covers POS types by communication method, their advantages, who can use one, and the transactions a POS can perform.
Merchant & POS
Terms that should be in your payment systems glossary
Below are the definitions of the cornerstone terms of payment systems, as established by the Banks Association of Turkey (TBB): debit card, credit card, merchant, cardholder, and more.