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Illustration of an ATM cash dispenser showing the retract and reject cash compartments

ATM

What Is Retract?

Retract is a term used in ATM systems. When cash already presented to the customer is not taken, it is diverted into a compartment called retract, as opposed to the reject compartment used for unusable banknotes.

ATM machine with card reader, keypad and screen

ATM

15 Interesting Facts About ATMs

Although we can now carry out almost all branch transactions at an ATM, for most of us an ATM is still just a machine for depositing and withdrawing cash. Today, without a card, we can use our phones to deposit and withdraw cash via QR code.

Diagram of a twin tower ATM with separate recycler and dispenser units

ATM

What Is a Twin Tower ATM?

A twin tower ATM, also called a dual tower ATM, has both a recycler unit for depositing and withdrawing cash and a dispenser unit for withdrawals only, cutting cash replenishment needs at busy locations.

Diagram illustrating how a recycling ATM reuses deposited banknotes for withdrawals

ATM

What Is a Recycling ATM?

The word literally means recycled or circulating. In payment systems, it refers to physically dispensing money deposited at ATMs to customers who want to withdraw cash, adding deposits straight into the withdrawal pool.

Diagram illustrating the Greedy Algorithm used for ATM cash withdrawals

ATM

What is the Greedy Algorithm?

In payment systems, the Greedy Algorithm is used to give the customer the minimum number of banknotes when withdrawing cash from an ATM. The algorithm used varies from bank to bank, since ATM cash capacity and transaction volume differ. For example...

Z Report printout from a cash register

Merchant & POS

What is a Z Report?

A Z Report is a report taken at the end of the business day, bearing a sequential number, that gives detailed information about sales made using a cash register during a business day, the revenue earned, and the VAT collected.

Illustration of the internal cash tower unit inside an ATM

Payment Systems

What is a tower?

In payment systems, the tower is the section inside an ATM where cash is physically stored. It contains cassettes holding different banknote denominations, a mix cassette for mismatched notes, and various security mechanisms protecting the cash.

Chart showing the global decline in the number of ATMs

ATM

The number of ATMs is declining worldwide

ATMs, which let us meet our cash needs, pay card debt, make transfers, and even withdraw or deposit cash via QR code without a card, have started losing popularity after all these years.

Illustration showing how an Application Identifier (AID) is used in a chip card transaction

EMV

What is an Application Identifier (AID)?

The AID tells the terminal which applications are present on a chip during a POS or ATM transaction. What does the AID do? It lets the terminal determine whether it supports an application on the chip. In Tag 9F06, it is 5-16 digits long.

ATM management and monitoring software

ATM

What Are ATM Management Support Software Tools?

ATMs hold significant amounts of cash, are among banks' most important customer service points and are prone to faults, so they must be monitored from installation onward and acted on quickly.

ATM machine with cash dispenser and receipt printer

ATM

What Is an ATM?

ATM stands for Automated Teller Machine, an electronic device that lets customers carry out account transactions with or without a card. It was invented in 1960 by John Shepherd-Barron. The first ATM in Turkey was installed in 1982.