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"Mobile Banking"

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Illustration of mobile commerce: shopping and payments made on a smartphone

E-commerce

What Is Mobile Commerce?

In recent years, data exchange over wireless mobile devices has become much faster and more secure. In 2019, mobile devices were used in 54.5 percent of purchases made by e-commerce users. With the steady growth in mobile users, mobile commerce keeps gaining ground.

Hand holding a credit card near an ATM screen used to check card debt

Credit Card

How Can I Check My Credit Card Debt?

In the past, banking transactions could only be carried out at branches, but with the advance of technology, customers can now complete their transactions through many channels without visiting a branch. Checking credit card debt is one of these.

Customer paying credit card debt through a mobile banking app

Credit Card

How do I pay my credit card debt?

In the past, banking could only be done at branches, but with technology, customers can now check and pay credit card debt through ATMs, branches, internet banking, mobile banking, and the PTT post office.

Contactless payment wave symbol printed on a bank card

Contactless

Does My Card Support Contactless Payments?

You can tell whether a card supports contactless payments by the four wave symbols printed on it. If the wave symbol is present, your card supports contactless transactions. If not, contact your bank for a new card.

Transactions available at an ATM

ATM

Transactions You Can Make at an ATM

Moving branch transactions to channels such as ATMs, internet banking and mobile banking lowers banking costs, so almost every transaction can now be done through them. Here is what ATMs offer.

Changing a credit card statement date

Credit Card

How Do You Change Your Credit Card Statement Date?

Credit cards make shopping easier, but spending without thinking about when the bill is due can cause payment problems. Choosing a statement date that matches your payday helps.

Illustration of a money transfer being sent from one payment card to another

Credit Card

What Is a Card-to-Card Money Transfer?

Card-to-Card Money Transfer (CCMT) lets customers send money 24/7 from a credit, debit, or prepaid card to another card via ATM, internet banking, call center, or mobile app.

GPRS POS terminal used for mobile card payments at the merchant's door

Merchant & POS

What Is the Merchant GPRS Line Fee?

The GPRS Line Fee is the monthly charge banks pass on to merchants for each active GPRS POS terminal, covering the mobile operator cost of the line built into GPRS POS devices. It is not applied to IP POS or Dial-up POS terminals.

Illustration of a phone scam call impersonating a bank

Security

We're Calling From the Bank, Your Account Has Been Compromised...

Fraud cases where scammers pose as bank staff or other institution employees to obtain citizens' banking information have increased significantly recently. Interestingly, the new fraud trend closely mirrors the steps of a genuine banking procedure.